Lacie D2 Dvd Driver Mac

Hi, Russ:I'm new to this forum, but have the same drive described by the original poster of this thread: the LaCie d2 DVD with Lightscribe, Firewire version. Until recently, I have been using Retrospect (6.1.126) successfully. I just purchased this LaCie because when I got my new Intel iMac, I found that Retrospect failed after about 7 DVDs worth of backup using the iMac's internal Mastushita drive, which I found out is not supported. EMC tech support by phone told me the drive in combination with Retrospect could not handle more than a million files or something. And that my option was to buy a supported external drive.So, after some time and what I thought was careful research against the Supported Drives list on the Retrospect site, I bought this DVD burner last week. I configured the drive within Retrospect to work with both DVD and CD media, and can get Retrospect to backup successfully to CDs, but not DVDs (have tried both DVD-R and +R). I get an error message that reads 'Device Trouble: '1-2007 Backup.'

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Error 100 (device rejected command).' I have also updated the firmware for the LaCie drive, and the driver for Retrospect (6.1.1.101).After all this, my question really is: is my drive NOT supported by EMC? If not, can someone recommend one that is, so I can buy it and not have these headaches anymore?!!! Sorry to assume you had a connection to EMC. I was hoping for a magic fix!!!Retrospect sees the drive as TSSTcorp DVD-R - RDI.

However, Apple System Profiler sees Manufacturer:LaCie Group SAHmmm. A quick web search shows a lot of other forums where people are having problems burning to external media with these TSST drives.

Mostly PC users. The language is a little too 'insider' speak for me.Can anyone (please!!???) recommend an external DVD burner that will work with my Intel iMac and Retrospect? I promise I won't hold you to it; I've already dropped $200 useless dollars on this LaCie.Thank U!!!Heidi. Heidi,(1) the fact that Retrospect's Configure Devices reports the drive as 'TSSTcorp DVD-R - RDI' means that a 'manual configuration' was done to attempt to get the drive to work, which matches your comment in your post that you 'configured the drive within Retrospect to work with both DVD and CD media'. Retrospect's database of 'supported devices' reports that the LaCie Lightscribe d2 Firewire DVD burner is qualified to work with Retrospect Mac, but has an odd parenthetical note about the 'SH-W162L version'. See:Perhaps this is consistent with my experience that LaCie throws a variety of drives in its cases. Regardless, if a drive is supported (and it's not clear to me whether the TSSTcorp drive is), you get better results if you use the parameters in the RDU rather than parameters obtained by a manual configuration.

Try dragging the.rdi file in /Library/Preferences/Retrospect to your desktop (with Retrospect not running) and then launch Retrospect, try to see if the drive works better with parameters in the RDU. If Retrospect doesn't recognize the drive, then (a) you have learned that it's not supported, and ( you can move the.rdi file back and save the time/effort of doing another manual configuration.(2) Post your unsupported optical drive information (both for the TSSTcorp drive, and the Apple System Profiler information for your iMac's optical drive) in the following thread where Robin Mayoff, Manager of Retrospect Tech Support at EMC, indicates that Retrospect's developers will be making a field trip to Apple to get unsupported optical drives to work with Retrospect:There may be hope. Wish I could be of more help,Russ. Thanks again for the quick support and options.I tried to move the.rdi file as suggested, but the only thing in my Library/Preferences/Retrospect folder is a data file named LaunchRetroPref. I went ahead and dragged it to the desktop, relaunched Retrospect, and got the same error message when trying to backup to DVD.

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So maybe this is one of my problems.Also, I went back my System Profiler and looked at Disc Burning (last time I looked at FireWire Devices) and Apple sees the device as: TSSTcorp CD/DCDW SH-S182M with Firmware Revision LA00.So, I will post this info on EMCs Apple Field Trip page in hopes of getting some feedback. Then I'll break down and call tech support directly.Truly appreciate your input!Heidi. Are you sure about that?

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What version of Retrospect do you have? I hate being an idiot.

But what I see in the text of your last post. Is incomprehensible for me to find. I'm thinking it may be code for something you copy-pasted or captured from your screen, but I can't track down this (mail: admin$ ls -al /Library) directory. I tried searching through my Retrospect app folder, my System folder, and of course, Users, but to no avail. (is there an HTML view that may translate your post? You should know that this is farther into my Mac than I have ever gone, so.thanks, that helped, I did find 5.rdi files in that folder.

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Located them with Sherlock (they were in the same folder I looked in yesterday, only invisible, but I could move them to my desktop.)Restarted Retrospect and it asked to custom configure the drive again. Which I did, and tried backup again. Same error.Thanks for clarifying the process; I'll post my drive issues with Retrospect in the forum you suggested and go from there. I appreciate your help!!H. I am a new Mac (MacBook Pro 17 - OS X - version 10.4.10) user, and just bought/installed Retrospect version 6.0.204 - I also purchased a LaCie d2 quadra 320GB external hardrive w/ FireWire 800 to back up to.When I plug in the external hard drive it shows up on my Mac desktop as an icon, but when I launch Retrospect it can't find the external hard drive to back up to. It tells me 'removable media such as zip, etc. Must be mounted on the desktop' it then tells me that 'currenly visable devices' are 'Matshita DVD-R' (which is the disk drive built into my Mac).I need help in getting all of this to actually work and backup my hard drive.

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Please HELP!!Rob.